Crazy Horse & Gall

Shipping Options

NB. All orders shipped from the UK - view preparation & shipping times

Courier Service also available - view details.

Pick up at Show: available at checkout (depending on date).

Visit Us: view details.

Returns & Exchanges

If there are any problems with your order, or somebody just bought you the wrong thing as a present, please get in touch. We're nice guys and we'll do our best to solve the problem:

Call: 0115 978 4495 (view details for opening times)

Email: info@warlordgames.com

VAT value and handling fees for parcels to European destinations

We are now offering an IOSS and DDP service (Delivery Duties Paid) to all customers in the EU (European Union). 

This means that no VAT value and no handling fees for VAT value charged will be demanded to customers at delivery, because we already took care of them.

Please be aware that DDP service would not cover for additional fees or charges - other than VAT - that the local custom regulations might decide to apply on the goods - these are solely the responsibility of the customer.

DDP service would not be applied on shipments with a PO Box destination or sent via Royal Mail: in these cases Duties and Handling fees will possibly be requested at the time of delivery and these are solely the responsibility of the customer.

DDP service is not available for Stockists customers who place their online orders using their special and personal discount code; these parcels would be sent only via DDU (Delivery Duty Unpaid).

Questions?

Whether you want to know when your order will arrive or which hats your Napoleonic troops should be wearing, our customer service team can help!

Call: 0115 978 4495 (view details for opening times)

Email: info@warlordgames.com

As our products are for age 14+, we have no products falling under the GSPR Declaration, so no paperwork is needed.

EU Representative:
Warlord Games Limited/Skytrex (2013) Ltd
Contact: Christian Münzer
Adress: Postfach 180134, 40568 Düsseldorf
Germany
E-Mail gpsr@warlordgames.com
Telefon: (+49) 0211/50946904